Terms & Conditions

These terms apply to this website and to appointments you request through it. They are provided by QUALITY Hearing Care (“we”, “us”). By using the website or submitting a booking, you agree to them.

Please read them together with our Privacy Policy and Appointment Policy.

You can request an appointment through this website without creating an account. You choose the type of appointment (a clinic visit or a home consultation), the service you are interested in, and a preferred date and time.

The details you submit must be accurate and must belong to you, or to the person you are booking on behalf of with their permission. If we cannot reach you on the number you provide, we may not be able to hold the appointment.

Availability shown on the website reflects the times currently offered by the clinic and can change as other bookings are made.

When you submit a booking, the website shows a confirmation screen with an appointment number. That number is how you and our team can refer to the booking.

A submitted request is not a medical opinion or a diagnosis. Our team may contact you to confirm details, ask a question about your appointment, or confirm the time.

Clinic visits take place at our clinic: MIG 215, above RK Collections, Kukatpally Housing Board Colony, KPHB Phase 1, Kukatpally, Hyderabad, Telangana 500072, India.

Please arrive a little before your appointment time so there is time to check in. If you are running late, call us on 9966111188 so we can tell you whether the time can still be held.

Bringing any previous hearing reports, prescriptions or hearing aids with you helps the consultation.

Home consultation is available from the clinic. To arrange a visit, choose “Home Consultation” while booking and provide the address and locality where the visit is needed, along with any instructions that would help our team (for example, floor or lift access).

Home visit requests are reviewed by our team and are subject to availability and confirmation. Submitting a request does not by itself guarantee a visit at the requested time. Our team will contact you to confirm.

Your address is used only to arrange and carry out the visit. It is not published, and it is visible only to the clinic team handling the request.

If your plans change, please contact the clinic as early as you can so the time can be offered to someone else. You can also look up a booking you have made using your appointment number on our booking lookup page.

We may need to reschedule or cancel an appointment — for example if a clinician is unavailable, if a home visit cannot be arranged, or for reasons outside our control. If that happens, we will contact you using the details you provided to offer another time.

When using this website or attending an appointment, please:

• Provide information that is true, current and your own (or that you are authorised to give).
• Use the website for genuine appointment and enquiry purposes only.
• Treat our team and other visitors with courtesy.
• Follow any reasonable safety or clinic instructions given to you.

We may decline or cancel a booking where information given is misleading, where a booking appears to be automated or abusive, or where the request cannot be safely accommodated.

This website and its content are provided for information and appointment booking. Please do not attempt to interfere with it, access areas that are not intended for public use, copy content for another business, or submit automated requests.

Text, images, layout and branding on this website belong to QUALITY Hearing Care or are used with permission, and may not be reproduced without our consent.

Descriptions of hearing tests, hearing aids and other services on this website are general explanations intended to help you understand what a service involves. They are not medical advice and are not a substitute for an assessment by a qualified professional.

Prices are shown only where the clinic has published them. Where a price is not shown, please ask the clinic for current charges. Nothing on this website promises a particular hearing outcome or result.

We use reputable third-party services to run the website and manage appointments — for example hosting, database and, where configured, Google Sheets for internal appointment records. Where a link takes you to a service we do not control (such as Google Maps), that service’s own terms apply.

We are not responsible for the content or availability of external websites linked from ours.

We may update these terms as the clinic’s services or our systems change. The version published on this page applies from the date shown at the top. If you continue to use the website after a change, the updated terms apply.

If anything here is unclear, please contact us. We are happy to explain how the clinic works before you book.

• Phone: 9966111188
• Email: qualityhearing.pro@gmail.com
• Clinic: MIG 215, above RK Collections, Kukatpally Housing Board Colony, KPHB Phase 1, Kukatpally, Hyderabad, Telangana 500072, India